Contact Remote Data Backups
We take pride in
delivering world-class tech support — with fast, responsive and effective
data protection solutions from our experienced, knowlegeable and friendly
U.S.-based experts.
Whether it's an
emergency data recovery, install, troubleshooting, advice or just a simple
question, we're always here to help when you need it most.
We even provide proactive email alerts and calls when we
see your account needs attention. Our service really sets us apart.
If you have an urgent issue, please feel free to call our
fast,
FREE 24/7 Phone Support line at 1.866.722.2587.
We value your time and strive to keep you from waiting on
hold forever, or hassling with an annoying phone tree. |
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For faster
service when calling on an account, please:
- Have your account number ready (in email subject line,
in software under Help > About)
- Be at your computer. Our support engineers can help
you best if you're ready to step through the sequence that led to your
question.
- If a problem occurs, try to narrow down the steps that lead
to the problem. If an error message appears, be sure to screenshot or
write down the exact wording.
You may be able to find quick & easy solutions via our
extensive Online Support section
(FAQs,
step-by-step screenshot
instructions, searchable knowledge base,
User's Guide & more).
Technical issue? Submit a Support Ticket »
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